Terms and conditions

Terms and Conditions

1. Introduction

1.1 Purpose of the TermsThese Terms and Conditions (the "Terms") are intended to govern your use of our online platform (the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms.

1.2 Acceptance of TermsIf you do not accept these Terms, please do not access or use our Platform.

1.3 Age and Legal RestrictionsYou must be at least 18 years old (or the age of majority in your jurisdiction) to access or use our Platform. By accessing or using our Platform, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction).

2. Account Registration

2.1 EligibilityTo register for an account on our Platform, you must be a real person and not a company or organization.

2.2 KYC and Verification RequirementsWe may request identification and verification documents from you to verify your identity and comply with anti-money laundering regulations.

2.3 Responsibility for Account SecurityYou are responsible for maintaining the confidentiality of your account login credentials and ensuring that your account is used in accordance with these Terms.

3. Deposits and Withdrawals

3.1 Accepted Payment MethodsWe accept various payment methods, including credit cards, e-wallets, and cryptocurrencies.

3.2 Minimum and Maximum LimitsThe minimum deposit amount is €10, and the maximum withdrawal limit per week is €5,000. For VIP members, the maximum withdrawal limit per month is €20,000.

3.3 Processing Times and FeesDeposits are processed immediately, while withdrawals may take 0-3 banking days to process. There are no fees for deposits or withdrawals.

3.4 Anti-Money Laundering PolicyWe comply with all applicable anti-money laundering regulations and reserve the right to request identification and verification documents from you.

4. Bonuses and Promotions

4.1 How Bonuses Are CreditedBonuses are credited to your account automatically upon meeting the required conditions.

4.2 Wagering RequirementsTo withdraw bonus funds, you must wager them at least 35 times the deposit amount, plus the bonus amount.

4.3 Expiry and Abuse ClausesBonus offers are only valid for a limited period, and we reserve the right to revoke any bonus or promotion if we suspect abuse or manipulation.

5. Gameplay and Fairness

5.1 RNG UsageAll games on our Platform use Random Number Generators (RNGs) to ensure fair outcomes.

5.2 Game MalfunctionsIf a game malfunctions, we will notify you immediately, and you may request a refund or re-play the affected game.

5.3 Limits on Play and Responsible Gaming ToolsWe reserve the right to impose limits on your play or restrict access to our Platform if we suspect problematic gaming behavior.

6. Responsible Gambling

6.1 Self-Exclusion OptionsYou can self-exclude from our Platform for a minimum period of 24 hours, up to permanent exclusion.

6.2 Deposit, Wager, and Session LimitsWe may set limits on your deposits, wagers, or sessions if we suspect problematic gaming behavior.

6.3 Help and Support LinksWe provide links to reputable support organizations for responsible gaming, such as GamCare and Gambling Therapy.

7. Prohibited Activities

7.1 Bonus AbuseYou must not attempt to manipulate or abuse bonus offers in any way.

7.2 Fraud, Collusion, or ManipulationWe reserve the right to take action against anyone who engages in fraudulent, collusive, or manipulative behavior on our Platform.

7.3 Use of Bots or Automated SystemsThe use of bots or automated systems to play games or manipulate outcomes is strictly prohibited.

8. Account Suspension and Closure

8.1 Voluntary Account ClosureYou can request voluntary account closure by contacting our customer support team.

8.2 Breach of TermsWe reserve the right to suspend or close your account if you breach these Terms.

8.3 Inactivity and Dormant AccountsIf your account is inactive for 12 months, we may charge a €5 monthly fee.

9. Privacy and Data Protection

9.1 Information CollectedWe collect information about your use of our Platform to improve the experience and comply with regulatory requirements.

9.2 Use and Storage of Personal DataWe store personal data securely and only for as long as necessary to provide services or meet regulatory requirements.

9.3 GDPR Compliance (if applicable)As a EU-based company, we comply with all applicable provisions of the General Data Protection Regulation (GDPR).

10. Limitation of Liability

10.1 LossesWe are not liable for any losses resulting from your use of our Platform or reliance on information provided.

10.2 System ErrorsWe may experience system errors, which we will rectify as soon as possible.

10.3 Third-Party LinksOur Platform may contain links to third-party websites, which we do not control and are subject to their own terms and conditions.

11. Amendments and Updates

11.1 Right to Modify the TermsWe reserve the right to modify these Terms at any time without prior notice.

11.2 Notification of ChangesWe will notify you of changes to these Terms by posting an updated version on our Platform.

By accessing or using our Platform, you acknowledge that you have read and understood these Terms and Conditions in their entirety.